A: Yes, we take orders by phone.You may call 305-532-9399 to place an order directly with one of our representatives.
Q: What
Payment options do I have?
A: Body Up accepts Visa, Master Card, American Express, Discovery Card and
Diners Club. We do NOT accept cash,
money order or check payment at this time.
Q: Do
you charge sales tax?
A: Body Up only charges sales tax on orders shipped within
Florida.
Q: Is
it safe to use my credit card for purchases?
A: Yes!Body Up is a fully PCI compliant and secure site,
you will see our GeoTrust SSL (security) certificate and verification at check out.
Q: How
can I find out the status of my order?
A: Simply click on the track order button on the upper right hand corner
of our homepage and you will be able to follow your order's progress.
Q: Does BodyUp sell Gift Certificates?
A: Yes, Body Up offers Gift Certificates in whatever denomination you would like.They are redeemable online and at our
Lincoln Road Flagship store.
Q: How
do I return product?
A: Body Up guarantees complete customer satisfaction.If you are not happy with your purchase you
may return it within 30 days of your purchase. The item/items must be unwashed
and unworn and returned with the original tags.Refunds will be credited in the same form as they were paid or may be
exchanged for another color, size or item.No returns will be allowed after 30 days.Please see our return policy for details…
Q: What
is your toll free customer service number and hours?
A: 305-425-1422
/ 877-6BODYUP outside of
Miami,
FL.
We can be
reached 7 days a week 24 hours a day.
Q: What
happens if an item is out of stock?
A: If an item is unavailable for shipment we will notify you by email or
phone. If we do not expect additional
inventory we will inform you the item
has been canceled.If additional
inventory is expected we will give you an estimate as to when you can expect
it.You will not be charged until your
purchase has been shipped.
Q: Do
you ship outside the US?
A: Yes, Body Up is established to ship within the
United States, its territories (Puerto Rico),
Canada, as well as any other
International destination.
BodyUP is a multi-national award-winning manufacturer, wholesaler and retailer of quality fitness and fashion apparel that blends quality and function with style and elegance. Our products have been featured on all major fashion and fitness magazines. You may find our clothing at fitness centers and fashion malls at:
Miami, FL | New York, NY | Los Angeles, CA| London, U.K. | Paris, France | Milan, Italy | Sydney, Australia | Berlin, Germany | Munich, Germany | Vancouver, Canada | Toronto, Canada | Mexico City, Mexico | Atlanta, GA | Boston, MA | Chicago, IL | San Francisco, CA | Las Vegas, NV | Orlando, FL | Denver, CO | San Diego, CA | Phoenix, AZ | Seattle, WA | Richmond, VA | Washington, D.C. and many more cities across the United States, Europe and the rest of the world.
